🖤 ENVIEU SHIPPING AND RETURNS POLICY 🖤
SHIPPING RATES & DELIVERY TIMES (YEAR-ROUND)
ENVIEU is a uk based brand shipping world wide using trusted carriers.
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
🌍 UK AND WORLDWIDE DELIVERY
DELIVERY & SHIPPING
DPD Standard — 3–5 working days — £5.99
DPD Next Weekday — 1 working day — £9.99
DPD Saturday Delivery — Saturday — £12.99
EFFECTIVE FROM 16TH FEB 2026
STANDARD INTERNATIONAL SHIPPING (7–10 DAYS)
Small Parcel (up to 5.5 lb) — $45 USD
Large Parcel (5.51–11 lb) — $75 USD
EXPRESS INTERNATIONAL SHIPPING (3 DAYS)
Small Parcel (up to 5.5 lb) — $65 USD
Large Parcel (5.51–11 lb) — $120 USD
INCLUDES IMPORT DUTIES & TAXES.
All USA orders are shipped Delivered Duty Paid (DDP). Customers are not expected to pay additional customs fees upon delivery.
Disclaimer: We have recently updated our shipping process so that applicable U.S. import duties and taxes are calculated and handled upfront. However, some orders that were shipped prior to this update may still be processed under the previous structure, and in certain cases customs authorities or carriers may mistakenly request additional payment from the recipient. If you receive any such request, please contact us before making any payment.
Canada — DHL Express — 2–3 working days — $55 CAD
Europe — DHL Express — 2–3 working days — €29
UAE — DHL Express — 2–3 working days — AED 220
Australia & New Zealand — DHL Express — 2–3 working days — $80.90 AUD
Rest of Africa — DHL Standard — 5–6 working days — £65 GBP
Nigeria — DHL Express — 3–6 working days — ₦126,632.19
Rest of World — DHL Standard — 5–6 working days — £45 GBP
For destinations outside the United States, international orders may incur customs fees, import duties, or taxes as determined solely by your local customs authority.
These charges are set by your government and do not go to ENVIEU. We do not receive these funds.
By placing an order, the customer accepts full responsibility for any such fees.
If a parcel is refused, held, or returned due to unpaid customs charges, all courier, handling, and return fees will be deducted from any refund due.
- Unworn
- Unwashed
- Unused
- Free from stains, makeup, tan, deodorant or perfume
- Security tags intact
- Submitted through the Returns Portal
FINAL SALE ITEMS — including Black Friday / Cyber Monday — are not returnable except where required by law.
All return requests must include:
- Photo of unworn item
- Photo of security tag
- Photo of packaging
- Photo with written date visible
- Reason for return
Returns without required evidence cannot be approved.
